# Cockpit Control Issues

## Known Issues

Some supported add-ons have known issues when using SimFly Pad to control. Please check this [document](/v1/getting-started/faqs-and-known-issues/premium-panel-known-issues.md) for details.

## Configuration Issue

In many cases, some panels may not work properly due to overlooked initialization settings. Please refer to this [document](/v1/how-to/initialize-configuration-for-premium-panels.md) to complete the initialization configuration for the corresponding panel.

## SimFlyLinker shows “waiting for the status info from core plugin”

<figure><img src="/files/k4qCeNn1I6nPTuMrAxYv" alt=""><figcaption></figcaption></figure>

This means that SimFly Linker is unable to read data from the simulator, which is usually caused by the corresponding SimFly Linker plugin not being installed correctly or failing to load properly.

Please make sure:

* The SimFly Core Plugin(MSFS) or SimFly XPConnector(XPlane) is correctly installed.&#x20;
* In the Settings page, confirm that the Community Folder (for MSFS) or XP Folder (for X-Plane) is set correctly.&#x20;
* \[MSFS] Enter the game and enable Developer Mode.&#x20;
  * In the menu, go to DEBUG → WASM DEBUG.&#x20;
  * In the dialog box, check the Modules list and verify whether seeingsky-core-plugin is included.
* \[X-Plane] Enter the game and open the menu.&#x20;
  * Go to Plugins and check whether SimFlyXPConnector is listed.

If the plugin is in the correct location, and after restarting the game, it still does not appear in previous steps, you may try:&#x20;

1. Restart SimFly Linker to check if the issue has been resolved.
2. Reinstall the SimFly Core Plugin(for MSFS) or SimFly XPConnector(for XPlane).
3. Move all other plugins out of the plugin directory, keeping only the SimFly Core Plugin (MSFS) or SimFlyXPConnector (X-Plane).&#x20;
4. Launch the game and check if it loads successfully.&#x20;
5. If it does, gradually move the other plugins back in to identify which plugin is preventing the rest from loading.&#x20;
6. If none of the above works, please contact us.


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